⚖️ Terms and Conditions for UPAI

Effective Date: May 7, 2026

Welcome to UPAI! These Terms and Conditions (“Terms”) govern your access to and use of our website (upai.click), services, and products. By using our website, placing an order, or engaging with UPAI in any way, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website or services.

1. Acceptance of Terms

By accessing and using UPAI’s website and services, you acknowledge that you have read, understood, and agree to comply with these Terms, our Privacy Policy, and any other applicable policies posted on our website. These Terms may be updated periodically, and any changes will be effective immediately upon posting.

2. User Account

To make purchases, you may be required to create a user account. When creating an account, you agree to:

  • Provide accurate and complete information: All registration details must be true, current, and complete.

  • Maintain confidentiality: You are responsible for keeping your account login details and password secure.

  • Accept responsibility: You accept full responsibility for all activities that occur under your account.

3. Product Information

We strive to provide accurate descriptions, specifications, and prices for all cosplay masks listed on our website. However, we do not guarantee that product information is error-free, and we reserve the right to make changes to details and pricing without prior notice.

4. Orders and Payment

  • Order Acceptance: We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspected fraudulent activity.

  • Payment Methods: We accept various secure payment methods, including major credit/debit cards and PayPal.

  • Pricing: All prices are listed in U.S. dollars and are subject to change. Shipping costs and applicable taxes will be added at checkout.

  • Order Confirmation: Once placed, you will receive an email confirmation. This serves as an acknowledgement and does not signify final acceptance until payment is processed.

5. Shipping and Delivery

  • Processing Time: Orders are typically processed and prepared for shipment within 1-3 business days.

  • Shipping Costs: Calculated at checkout based on the selected method and destination.

  • Delivery Delays: UPAI is not responsible for delays caused by factors outside our control, such as severe weather, carrier issues, or customs procedures.

6. Returns and Refunds

  • Eligibility: Most masks can be returned within 30 days of receipt, provided they are in unused, original condition with original packaging intact.

  • Return Shipping: Customers are generally responsible for return shipping costs unless the item is defective or incorrect due to our error.

7. Intellectual Property

All content on the UPAI website, including text, graphics, logos, images, and product designs, is the property of UPAI and is protected by copyright and trademark laws. You may not use or reproduce any content without our express prior written permission.

8. Governing Law

These Terms and any dispute arising out of your use of UPAI’s website or services will be governed by and construed in accordance with the laws of the State of California, United States. You irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in California for the resolution of any disputes.

📞 Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Hotline: +1 (415) 728-3941

  • Email: info@upai.click

  • Address: 1847 Westwood Blvd, Los Angeles, CA 90025, USA

  • Website: upai.click